MEMBERSHIP RELATED
How often will I be Charged?
You will be charged monthly (on the same day of the month that you joined)
If you opted for the monthly subscription. 3/6/12 months will be charged at those intervals (on the same day of the month that you joined)
How do I change my payment details
If you would like to update your credit card or view your membership that can be done by entering your account and then clicking on the Enter Club Members Area button, in there you can access your membership to amend it.
Can I transfer my Membership
No, unfortunately memberships are not transferable.
Can I Cancel my Membership
Yes ! Once the initial 3mths is up you can cancel at any time.
If you pay every 3/6/12 month, and cancel mid-contract, then eligibility for discounted orders will be revoked immediately. The Club Freebies will however be emailed until the period paid for.
If you wish to cancel before the first 3 mths are this will be allowed in certain circumstances, please request using the Cancellation Form as I will need to action this for you.
How Do I Cancel
You will be able to cancel from your Account after the first 3 months; Just log into your account and then enter the Club Members Area and Click on the Membership button.
DISCOUNT RELATED
What does the Discount Cover
This covers everything excluding Gift Cards and any shipping costs. eg. All Pdfs, Kits, Needle Minders, Coasters, SALS etc
How much is the Discount?
All Club members receive a 10% discount on orders.
FREEBIE RELATED
When are the Freebies Released
These are unveiled on the 20th of each month, and they will be emailed a month after you join/your last freebie.
What If I have already bought the design that is this month Club Freebie?
This is not possible. All of the freebies are brand new designs released exclusively to Club Members for the month that they are the Club Freebie.
Can I share the Freebies?
No, sorry, as with all my patterns, sharing is not allowed.